(4.0 / 5)1529+ Ratings

Jinen Store Reviews

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Overall Rating

4.0
10 Reviews
  • 538%
  • 463%
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About Jinen Store

Jinen Store is a brand that offers timeless Japanese products made from sophisticated traditional techniques, perfected through the efforts of many. They believes that a well-made product improves the quality of life and showcase carefully curated lifestyle products that convey the sentiments of their makers and tell the story of how they came to be.

Jinen Store's mission is to convey the value of a well-made product and ensure the continuation of their craftsmanship. With a commitment to quality, they offers products that are not only beautiful but also functional, adding value to your everyday life.

Customer ratings by feature

  • Customer Service
    4.3
  • Return Policy
    5.0
  • Price & Quality
    4.7
  • Good Value
    4.3

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Jinen Store Coupon & Discount Codes

Free shipping for all orders at over $150

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Jinen Store Customer Reviews (10)

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Raymond Smith
Raymond Smith
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Feb 10, 2023
Jacque Johnson
Jacque Johnson
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Feb 10, 2023
Ethan Wallace
Ethan Wallace
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Feb 10, 2023
Louise Middleton
Louise Middleton
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Feb 9, 2023
Johanna Bader
Johanna Bader
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Feb 8, 2023
Brie Bler
Brie Bler
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Feb 7, 2023
Dawn Christian
Dawn Christian
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Feb 7, 2023
Saul Marin
Saul Marin
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Feb 6, 2023
Thelma Johnson
Thelma Johnson
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Feb 6, 2023
Anthony Han
Anthony Han
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Feb 5, 2023

Jinen Store Customer’s Q&A

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Jinen Store FAQs

FAQ

What is the shipping policy for Jinen Store?

Orders over $150 shipped within the contiguous United States receive free standard shipping. Jinen Store processes and ships orders within 1-2 business days, and orders will typically take around 1-5 business days to be delivered with standard shipping, depending on your location. Expedited shipping is also available for an additional cost that guarantees delivery within 2 business days.
FAQ

What is the return policy for Jinen Store?

Jinen Store's items must be received within 30 days of purchase with the original product packaging for an exchange or full refund of the purchase price. They offer a convenient prepaid return label for $11.95 for eligible customers within the contiguous U.S. Return label fees for store credit and exchanges will be waived.
FAQ

How can I request a return for a damaged, defective, or wrong item?

If you receive a damaged, defective, or wrong item, submit a request through Jinen Store's returns portal within 3 days of arrival.
FAQ

Can I exchange an item?

Yes, Jinen Store allows exchanges. Items must be received within 30 days of purchase with the original product packaging.
FAQ

How long does it take for orders to be delivered with standard shipping?

Orders will typically take around 1-5 business days to be delivered with standard shipping, depending on your location.

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